Privacy Policy

Effective Date: 01/01/2025

At Samoa Enterprise, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website: https://samoaenterprise.com

1. Who We Are

Samoa Enterprise is an e-commerce store specializing in salon equipment, grooming tools, beauty appliances, and furniture. Our website address is: https://samoaenterprise.com

2. What Personal Data We Collect

We may collect the following data:

  • Full name

  • Email address and phone number

  • Shipping and billing addresses

  • Payment information (via secure payment gateways)

  • Order history

  • Device/browser info (for analytics and fraud prevention)

3. How We Use Your Data

We use your data to:

  • Process orders and deliver products

  • Communicate with you via email, SMS, or WhatsApp

  • Respond to inquiries and offer support

  • Improve website functionality and user experience

  • Send promotional updates (only if you opt-in)

4. Cookies

Our website uses cookies to:

  • Keep you logged in

  • Track cart and checkout actions

  • Improve browsing and analytics performance

You can control cookie settings through your browser.

5. Embedded Content

Articles or pages may include embedded content (e.g., YouTube videos or product reviews). These platforms may collect data as if you visited them directly.

6. Who We Share Data With

We do not sell or rent your personal data. Information may be shared only with:

  • Trusted delivery and logistics partners

  • Payment processors (e.g., M-Pesa, card gateways)

  • Law enforcement (only if legally required)

7. How Long We Retain Your Data

Order records and user accounts are retained indefinitely for service continuity unless you request deletion.

8. Your Rights

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion of your personal information
    To make a request, email us at info@samoaenterprise.com

9. Contact Us

If you have any privacy-related questions or concerns, reach us at:
📧 info@samoaenterprise.com
📱 +254 718 903206
💬 WhatsApp Chat